Warranty Policy

Types of Warranties

  1. Brand Warranty: This limited warranty will apply to the products. For product defects under normal use circumstances and at the discretion of the company, Brand will provide free of charge repair and/or replacement services within the warranty period. ShopingRite will not take any responsibility for the after-sale services.
  2. Service Warranty: Some vendors may offer a service warranty on top of the Brand warranty. In those cases, ShopingRite will take the responsibility to get the product serviced from the seller with the invoice paper to claim the warranty from the vendor. Please note if any part of the product needs to be replaced for repair under this warranty policy, the customer will have to pay for that part.

FAQs

It has been less than 10 days since delivery: You may be able to return your product without using a warranty. Call (+92) 21 3122006257 to lodge a return request. See our Return policy for detailed information. It has been more than 10 days since delivery and the product has a warranty: Please contact the service centre listed on the warranty card included with your product or call ShopingRite and we will provide the contact to you. It has been more than 10 days since delivery and the product has no warranty: Unfortunately ShopingRite will be unable to cover the item and you will be responsible for repairing costs.

If you bought a product that is eligible for servicing, please send the product(s) directly to the Service Center indicated on the warranty card included with your product. If there is no warranty card, please check the user manual or product packaging for more details.

For a prompt warranty claim kindly include all the accessories, information included in packaging and proof of purchase from ShopingRite.

Please refer to the manufacturer (or service centre) details on the warranty card included with your product or go to your product page on shopingrite.pk and look for warranty / service centre information in the ‘Description‘ tab.

If there is no warranty card, please check the user manual or product packaging for more details.

If your product is within the warranty duration and is damaged by mechanical or electrical systems, you don’t have to worry about the repairing cost. You will be covered.

If your product is past the warranty duration or is physically damaged, you will be responsible for the repair cost. We suggest you to repair the product at the service centre authorized by the manufacturer (the warranty centre on your warranty card) for better quality services.